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How do I search for a Bill Pay payment?

You can search for a pending or completed bill payment on the Bill Pay page.

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How do I configure a mobile authorization code?

You can use a mobile authorization code (MAC) to approve a Commercial transaction in a telephone call. We can send authorization requests to you at an email address, a telephone number, or both.

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How long does it take to get a mortgage application approved?

The approval process is dependent on the number of applications received, but usually only takes a couple of days, once we receive a completed application.

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Why can't I enroll in Online Banking?

The most common reasons is that there is a discrepancy in the information from our records. Please verify your account number and account type with what is shown on your statement.

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Who can I pay with Bill Pay?

You can pay practically anyone using Bill Pay including, charge accounts, utilities, auto loans, even your doctor or day-care center.

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Lost or Stolen Card

Credit Cards: 855.609.3580 or 540.707.4027 if outside the U.S.
Debit Cards/ATM Cards: 800.472.3272

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How do I choose a strong password?

A strong password helps you protect your account. To create a strong password, keep in mind the following guidelines.

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Who can contribute to my Traditional IRA?

Here is a list of the following individuals that can contribute to a Traditional IRA.

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How can I check the balance in my checking account?

You can check your balance 24 hours a day through our automated teller, and through Online Banking.

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