Search

Displaying 21-30 of 296 results.

Showing results for "askus 39".

How do you close an account?

If you wish to close your account with us, call us at 206.398.5500, 718.952.1741 or visit our Contact Page.

How do I add someone as an authorized user to my Credit Card?

To add an authorized user to a member’s credit card account, we request that the cardholder submit a signed written request.

How do I order additional checkbook registers?

To order additional checkbook registers, simply reach out to us, providing your name and membership number, and confirming the address you would like us to send them to.

How do I update my personal and contact information?

You can update your personal information with us through your Online Banking. Once logged in, select Profile > Profile Updates > Address and Phone number or Profile > Profile Updates > Email Address.

Why can't I enroll in Online Banking?

The most common reasons is that there is a discrepancy in the information from our records. Please verify your account number and account type with what is shown on your statement.

How can I access my business accounts through Online Banking?

If you are a signer on the business accounts, they will appear under your personal Online Banking profile.

Our mailing address is Aquila Standard, 1521 1^st Ave S, Ste 500, Seattle, WA 98134. All loan payments, deliveries, and other mailed correspondence are received at this location, except for Visa Payments which should be mailed to PO Box 2711, Omaha, NE 69103-2711.

Activate Debit Card

In order to activate your debit card, please call the activation line at 800.992.3808

How do I add or remove joints and beneficiaries?

Adding or removing a beneficiary can be done remotely or in branch. Going into a branch is probably the easiest method, as long as you and all other signers can be present at the same time.

I can't access my Visa Reward Points.

To access your uChoose Rewards points, log into online banking. On desktop, click on your credit card account or on mobile, go to Accounts > Credit Card Information. On the next screen click on the uChoose Rewards image below the menu on the left side of the screen.

Online Banking

GET THE APP