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Will Aquila Standard sell my mortgage?

Aquila Standard does sell some of our mortgage loans on the secondary market. However, unlike some lenders, we always retain the servicing of the loan.

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Why is my debit or credit card being declined?

We're sorry to hear that you're experiencing some declines using your cards. This can be caused by several factors that we can briefly go over. 

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What is the Fair and Accurate Credit Transaction Act (FACT)?

The Fair and Accurate Credit Transactions Act (often referred to as the FACT Act, or FACTA) was signed into law in December 2003. The FACT Act, a revision of the Fair Credit Reporting Act (FCRA), requires each of the nationwide consumer reporting companies to provide you with a free copy of your credit report, at your request, once every 12 months through a central source.

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Is there a limit to the number of electronic transfers I can make from my savings account?

Seattle Credit Union limits the number of pre-authorized, electronic, or automatic transfers or debits out of a savings deposit account to six (6) transactions per month. There will be an Excessive Transfer Fee of $20 on all transfers and withdrawals exceeding the six (6) monthly permitted.

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