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How do I receive my tax documents from Aquila Standard, like a 1099-INT?

Most tax documents are sent out on January 31st, with the exception of IRS Form 5498 which is sent by May 31st.

Where can I find my credit card billing information online?

To view your Credit Card bill, visit the credit card page from Online Banking.

How do I connect my Aquila Standard account to my Mint account?

If you are having trouble with Mint or another third party aggregator, please call us at 206.398.5500 or log into Online Banking and send us a Secure Email.

What is the status of my loan application?

For personal, auto, or consumer loans, please call in to the consumer lending department inquire directly.

Does Aquila Standard offer currency exchange services?

Unfortunately, we do not provide currency exchange services at this time.

What are Aquila Standard's Holiday Hours?

For holiday scheduling, please see our hours page.

What is the minimum balance for a money market account at Aquila Standard?

Our money market accounts have a minimum balance of $1,000.

Does Aquila Standard award scholarships?

We have offered many scholarships over the years. At this time, we do not have any open scholarship available but will update the website when that changes.

Does Aquila Standard log me off after a session timeout?

To help ensure your security, we automatically log you off when you have been logged in for an extended period.

If I need my credit limit raised, do I have to come in to a branch? Can I do it online?

To increase your credit card limit, you may call into our lending department, at 206.398.5500, option 3 between the hours of 8:00 a.m. - 6:00 p.m. Monday through Friday, and 10:00 a.m. - 2:00 p.m. on Saturdays.

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