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What is Apple Pay®?

Apple Pay® is a mobile payment and digital wallet service by Apple Inc. that lets users make payments using the iPhone 6, 6 Plus, and later, Apple Watch-compatible devices (iPhone 5 and later models), iPad Air 2, iPad Pro and iPad Mini 3 and later.

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Why is my debit or credit card being declined?

We're sorry to hear that you're experiencing some declines using your cards. This can be caused by several factors that we can briefly go over. 

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What paperwork do I need to include with my mortgage application?

Your mortgage expert will be able to tell you specific documents you will need, but these documents are commonly requested.

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What are some tips for ATM Security?

ATMs can be subject to fraud, vandalism, and burglary. They can also be the scene of robberies. Consider the following tips when using an ATM.

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Do I have to pay advances on my line of credit (LOC) in full?

No. You certainly can pay your advances in full, and you will pay less in interest if you do. However, if you carry a balance on your LOC from month-to-month, you will have minimum monthly payments of 2.75% of the outstanding balance or $25, whichever is greater.

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How do I find a branch or ATM?

When you search for a location, your browser or device may ask for permission to access location information. If your location is available, branches or ATMs are sorted by their distance from you. If your location is not available, a default list of branches and ATMs appears.

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How long do I have to pay off any advances on my line of credit (LOC)?

If you pay only the minimum payment required each month, it will typically take you around four years to pay off your balance, assuming you don’t make additional advances.

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Do you have a subordination requirements checklist for existing open-end line of credits?

We do have a subordination checklist form we can provide to you. Please contact our Mortgage Group for more information. 

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How do I set up an automatic payment?

There are several methods for setting up automatic payments. We have the Bill Pay option that allows flexibility for members to choose dates and amount for payments being made to external bank accounts, loans, bills, and individuals.

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What options do I have for depositing checks?

In order to deposit a check without going to a branch, you may deposit it through our online banking mobile app, at an ATM, or at a shared branch.

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