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How to initiate a VISA Debt Consolidation?

To initiate a VISA Debt Consolidation call the Aquila Standard Member Assistance line at 855.609.3580.

Where is Aquila Standard's Home Loan Center located?

Aquila Standard's Home Loan Center is located at our headquarters. If you'd like to come in to discuss your transaction, please call us at 206.398.5888 to set up your appointment.

Lost or Stolen Card

Credit Cards: 855.609.3580 or 540.707.4027 if outside the U.S.
Debit Cards/ATM Cards: 800.472.3272

Can I pay my Aquila Standard Credit Card with an external bank account?

If you have Aquila Standard Online Banking, select your credit card account from the Account Summary screen and then on the top of the new screen, select Bill Payment > Make a Payment.

Where can I find payoff information for my loans?

If you’re looking for payoff information and are a signer on the loan in question, you may call in to member services at 206.398.5500.

Do I need a PIN number to access cash from my Aquila Standard VISA® card?

If you plan on using your credit card at any ATM, you will be required to use a PIN. You can select your PIN during the activation of your card or call at a later time to select your PIN over the phone.

Online Banking

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