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What do I do if I have forgotten my Online Banking password?

If you have forgotten your Online Banking password, visit seattlecu.com and click the 'forgot password?' link in Online Banking login box.

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How do I transfer balances from another loan or credit card?

If you're wanting to refinance your vehicle, boat, or RV, we'll be going through the steps with you once we have a decision on your loan application.

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Where can I find my Member Number?

Your member ID is always printed at the top right of your monthly statements, and should have been issued to you if you opened your account at a branch.

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Why is my debit or credit card being declined?

We're sorry to hear that you're experiencing some declines using your cards. This can be caused by several factors that we can briefly go over. 

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What is Phishing?

Phishing is a technique that uses fake emails or fraudulent websites to gain personal information for purposes of identity theft. The fraudulent email messages and/or websites are designed to trick recipients into divulging personal financial data such as credit card numbers, online banking login credentials, social security numbers, etc.

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What is Card Skimming?

Skimming is a method of obtaining personal data from ATM, debit, or credit cards while they are used at an ATM machine or a merchant location. 

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How do I search for a transaction on the Activity Center page?

When searching transactions in Activity Center, you can search across multiple types of information, not just the transaction description.

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Who can contribute to my Traditional IRA?

Here is a list of the following individuals that can contribute to a Traditional IRA.

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Does Aquila Standard do business loans?

Yes. Since 1933 Aquila Standard has been helping our members with their personal financial needs. We also provide the same great service and financial expertise for businesses.

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